Your new patient journey
Your appointment day
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Before you leave home make sure you have been to the lavatory, brushed your teeth and hydrated.
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Please come alone or with a carer if essential with the least amount of belongings and valuables.
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Please call the practice when you arrive or ring the bell. The door will be closed.
Entering the practice
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We will open the door or call you when it is time to enter the practice.
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Our receptionist will be behind a plastic screen and you will be asked to hand sanitise upon entry.
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There will be no patients in the waiting room and you will be guided to the treatment room by a nurse.
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The practice will be clutter free with no magazines or water cooler.
In the treatment room
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Before you enter the treatment room you will be asked to place your coat and belongings in a box outside the surgery.
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Due to the nature of what we are doing we will not be able to social distance from you.
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To be able to provide care to you our team will be wearing additional PPE to what you are used to.
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You may be asked to swill your mouth with a hydrogen peroxide solution prior to the treatment.
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The surgery will be cleaned and disinfected between each patient.