Your new patient journey
We may send you information ahead of your appointment.
We may ask that you update your medical history form and return to us.
Before you leave home make sure you have been to the lavatory, brushed your teeth and hydrated.
Please come alone or with a carer if essential with the least amount of belongings and valuables.
Please call the practice when you arrive or ring the bell. The door will be closed.
We will open the door or call you when it is time to enter the practice.
Our receptionist will be behind a plastic screen and you will be asked to hand sanitise upon entry.
There will be no patients in the waiting room and you will be guided to the treatment room by a nurse.
The practice will be clutter free with no magazines or water cooler.
Before you enter the treatment room you will be asked to place your coat and belongings in a box outside the surgery.
Due to the nature of what we are doing we will not be able to social distance from you.
To be able to provide care to you our team will be wearing additional PPE to what you are used to.
You may be asked to swill your mouth with a hydrogen peroxide solution prior to the treatment.
The surgery will be cleaned and disinfected between each patient.