Before your appointment

• We may send you information ahead of your appointment.

• We may ask that you update your medical history form and return to us.

Your appointment day

• Before you leave home make sure you have been to the lavatory, brushed your teeth and hydrated.

• Please come alone or with a carer if essential with the least amount of belongings and valuables.

• Please call the practice when you arrive or ring the bell. The door will be closed.

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Entering the practice

• We will open the door or call you when it is time to enter the practice.

• Our receptionist will be behind a plastic screen and you will be asked to hand sanitise upon entry.

• There will be no patients in the waiting room and you will be guided to the treatment room by a nurse.

• The practice will be clutter free with no magazines or water cooler.

In the treatment room

• Before you enter the treatment room you will be asked to place your coat and belongings in a box outside the surgery.

• Due to the nature of what we are doing we will not be able to social distance from you.

• To be able to provide care to you our team will be wearing additional PPE to what you are used to.

• You may be asked to swill your mouth with a hydrogen peroxide solution prior to the treatment.

• The surgery will be cleaned and disinfected between each patient.